Return products from customers will be accepted within 7 days of delivery day.
If you have received a damaged or wrong product then it has to be reported to [email protected] within 7 days of receipt of the product with uncut video of un-boxing the product.
If the outer packing has been tampered with, ripped, pressed or is otherwise damaged then you must leave a remark on the proof of delivery (POD) slip that the delivery executive provides during delivery about damaged box or package and make an un-cut video of un-boxing the package and mail it to [email protected] within 7 days of delivery.
- Refund time frame – Refund amount will be credited to the original payment method within 3-4 days
- Exchange/ replacement – Exchange and replacement will be provided/accepted within 7 business days
- We want you to have a pleasurable shopping experience with us. While most of our customers use our policies as intended, we would really appreciate it if everyone would kindly respect our policies so that we can continue serving you better.
- We don’t want the handful of people who attempt to abuse our policy to ruin the experience for everyone else.